providing pallet sales & management solutions from east to west and everywhere in between.

About Us

We provide pallet management solutions to customers all over the United States. This includes new, used, and odd-sized pallets and repair services. At Prime, we pay attention to customer service, quality, lean manufacturing, JIT inventory, and on-time delivery. The quality control at our plants and our experienced customer service team allow us to assure you the highest quality work.

Prime provides comprehensive on-site management programs (COMP), which involve sorting, repairs, and bailing services. We offer recycling, sourcing, and logistics solutions, as well as rebate programs.


Our national footprint and strategic relationships built over the last twenty years make us a local choice for many customers across the country. The selection process for acquiring high-grade timber means getting lumber directly from the source.

At Prime, we assure on-time delivery of products and services thanks to our streamlined process for proper scheduling and inventory.

Data and transparency are as important to us as they are to you. We set up a portal for all our clients so that you have complete knowledge of your business. Prime has developed an online reporting system that allows us to manage pallet buy-back programs and keep you informed throughout the process. We account for a large number of SKU’s and can pull consolidated data for accountability.

we are minority-owned.

Prime is MBE-certified by the renowned National Minority Supplier Development Council (NMSDC). We have over two decades of experience in the pallet industry and have worked hard to forge powerful and lasting relationships with our customers.

Whether you are a big player in the retail world or an independent manufacturer in the heartland, our all-encompassing range of services is available to accommodate whatever you need, anytime and any place.


Our commitment to our clients is illustrated through our membership within the National Wooden Pallet & Container Association.
We are proud that Prime, as a minority-owned business, is at the forefront of wood packaging professionals involved in manufacturing, repairs, and distribution.

Contact us

At Prime, our highest priority is to provide you with all your pallet management needs in the most efficient, economical, and environmentally sustainable manner. We are industry experts in delivering comprehensive solutions for everything you need—throughout the supply chain.

For any suggestions and inquiries, contact us today at 216.350.1840. Please complete our contact form and we will get back to you shortly.

We are proudly MBE-certified and ready to serve all of your pallet and container needs under the Prime umbrella.