providing pallet management solutions from east to west and everywhere in between.

About Us

At Prime, we provide pallet management solutions to customers all over the United States. This includes management of new, used, and odd-sized pallets, and repair depots. At Prime, we pay attention to customer service, quality and lean manufacturing, JIT inventory, and lead time. The quality control at our plants and our experienced customer service team allow us to assure you the highest quality work.

We also offer comprehensive on-site management programs (COMP), which involve sorting, repairs, bailing, recycling, sourcing, logistics solutions, and rebate programs.

Our national footprint and strategic relationships built over the last twenty years make us the go-to choice for many customers across the country. The selection process for acquiring high-grade timber means getting lumber directly from the source. We are fortunate for being based in Ohio and having a relationship with Amish suppliers, giving us access to the best supply.

We are fortunate for being based in Ohio and having a relationship with Amish suppliers, affording us access to the best supply.

At Prime, we assure on-time delivery of products and services thanks to our streamlined process for proper scheduling and inventory.

Data and transparency are in our creed. We set up a portal for all our clients so that you have complete knowledge of your business. Prime has developed an online reporting system that allows us to manage pallet buy-back programs as well as pallet movements, from manufacturing to distribution collection. We account for an unlimited number of SKU’s and can pull consolidated data from multiple sites for accountability and reconciliation.

we are minority-owned.

Prime is MBE-certified by the renowned National Minority Supplier Development Council (NMSDC). We have over two decades of experience in the pallet industry and have worked hard to forge powerful and lasting relationships with our customers.

Whether you are a big player in the retail world or an independent manufacturer in the heartland, our range of services is available to accommodate whatever you need, anytime and place.


Our commitment to our clients is illustrated through our leadership position with the National Wooden Pallet & Container Association. We are proud to state that Prime is heading the largest international organization of wood packaging professionals in the world—with over 625 company members in 28 countries involved in manufacturing, repairs, and distribution


Contact us

At Prime, our highest priority is to provide you with all your pallet management needs in the most efficient, economical, and environmentally sustainable manner. We are industry experts in delivering comprehensive solutions for all of your supply chain needs.

For any suggestions and inquiries, contact us today at 216.350.1840. Please complete our contact form and we will get back to you immediately.

We are proudly MBE-certified and ready to serve your needs through every service, all under Prime's broad umbrella.